Accessibility Statement
Last updated: 2 June 2025
Our commitment
Scale IT UK is committed to making this website accessible to all users, including those with disabilities. We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA standard.
Accessibility is a core part of how we build every client website — and we hold ourselves to the same standard.
Conformance status
This website is partially conformant with WCAG 2.2 Level AA. We are actively working to resolve remaining issues ahead of full launch.
Known areas we are actively improving:
- Keyboard navigation in the AI chat widget
- Focus indicators on animated elements
- Motion/animation respect for
prefers-reduced-motion - Colour contrast on some muted text elements
Features in place
Technical specifications
This website is built using:
- React 19 with semantic HTML
- Tailwind CSS with WCAG-compliant colour palette
- Motion/React for animations (with reduced-motion support planned)
- ARIA roles and properties where applicable
How to report issues
If you encounter any accessibility barriers on this website, please let us know. We take all accessibility feedback seriously and aim to respond within 5 working days.
Contact us at: info@scaleituk.com
Please include:
- The URL of the page where you encountered the issue
- A description of the problem
- The assistive technology you were using (if applicable)
Formal complaints
If you are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS):
- Website: equalityadvisoryservice.com
- Phone: 0808 800 0082
Our ongoing commitment
We conduct accessibility reviews as part of our development process and plan to complete a full WCAG 2.2 AA audit before and after the full site launch. We will update this statement to reflect our progress.